https://CAREERS.WHEELERSP.COM/ en-us Collections Specialist – Skip Tracing & Recovery

Location: Los Angeles, CA
Employment Type: Contract | Initial 90-Day Assignment with Potential to Extend
Work Arrangement: Hybrid | 3 Days Onsite per Week
Pay Rate: $28.00–$32.00/hour
Openings: 1

Position Overview

Wheeler Staffing Partners is seeking an experienced Collections Specialist – Skip Tracing & Recovery for a 90-day contract opportunity with a financial services organization in Los Angeles, CA. This hybrid position requires three days onsite per week at the organization's headquarters and offers the potential for extension based on business needs and performance.

The Collections Specialist will support the Account Resolution team by locating delinquent borrowers through investigative research, skip-tracing techniques, credit bureau resources, reporting tools, and collection databases.

This position will use LexisNexis and other investigative resources to identify and verify borrower addresses, phone numbers, employment information, and other available contact data. The Specialist will also support account recovery, charge-off documentation, credit reporting, bad-address management, and collection-related reporting.

The ideal candidate will have hands-on experience with skip tracing, collections, recovery, or investigative research, including demonstrated proficiency with LexisNexis. Previous experience within a bank, credit union, consumer lending organization, or other financial services environment is strongly preferred.

Key Responsibilities

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  Conduct comprehensive skip-tracing activities to locate delinquent borrowers who cannot be reached through traditional collection methods.
  
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  Utilize LexisNexis and other investigative research tools to identify current addresses, phone numbers, employment information, and other available borrower contact data.
  
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  Research delinquent accounts and investigate available information to improve borrower contact rates and support account recovery efforts.
  
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  Verify borrower identities and contact information using multiple data sources and research methods.
  
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  Investigate returned mail, bad addresses, disconnected phone numbers, and outdated borrower information.
  
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  Update inaccurate or outdated borrower information within applicable internal systems.
  
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  Research account histories, collection activity, borrower information, and other available data to identify appropriate recovery strategies.
  
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  Generate, monitor, maintain, and analyze collection-related reports.
  
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  Monitor and update bad-address information and maintain applicable tracking logs.
  
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  Review and maintain negative share reporting through ChexSystems.
  
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  Update credit reporting information through the E-Oscar system as required.
  
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  Prepare and maintain charge-off documentation for assignment to outside collection agencies or legal counsel.
  
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  Maintain detailed and accurate documentation of all skip-tracing, investigative research, collection, and recovery activities.
  
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  Collect, organize, review, and maintain account documentation.
  
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  Support the Account Resolution team by providing research, skip-tracing, and account recovery assistance.
  
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  Identify accounts requiring additional investigation, escalation, or recovery action.
  
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  Coordinate with internal departments to obtain and communicate information necessary to support collection and recovery activities.
  
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  Track research outcomes and identify trends that may impact borrower contact or recovery efforts.
  
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  Participate in departmental meetings, special projects, and other collection-related initiatives as assigned.
  
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  Keep management informed of significant account recovery issues, trends, and potential risks.
  
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  Maintain confidentiality of borrower, member, and financial information.
  
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  Ensure all research, collection, and recovery activities comply with applicable regulatory requirements, organizational policies, and established procedures.
  

Required Qualifications

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  High school diploma or equivalent required.
  
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  Minimum of 2 years of collections, skip tracing, recovery, account resolution, or investigative research experience required.
  
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  Previous hands-on experience using LexisNexis required.
  
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  Demonstrated knowledge of skip-tracing methodologies and account recovery practices.
  
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  Experience using investigative research tools, credit bureau resources, collection databases, or similar platforms.
  
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  Ability to locate and verify borrower information through multiple research sources.
  
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  Experience researching bad addresses, returned mail, disconnected contact information, and hard-to-locate borrowers.
  
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  Experience generating, maintaining, and reviewing collection or recovery-related reports.
  
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  Strong investigative and research skills.
  
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  Excellent organizational and documentation abilities.
  
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  Strong attention to detail and commitment to data accuracy.
  
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  Strong verbal and written communication skills.
  
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  Ability to independently research accounts and determine appropriate next steps.
  
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  Ability to manage multiple accounts, investigations, and competing priorities simultaneously.
  
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  Ability to handle confidential financial and borrower information appropriately.
  
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  Proficiency with Microsoft Office applications and experience working with collections, financial services, or account management systems.
  

Preferred Experience

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  Previous experience within a bank, credit union, consumer finance company, consumer lender, or other financial services organization.
  
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  Experience supporting consumer collections, account recovery, or delinquency management.
  
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  Experience with credit bureau systems and reporting tools.
  
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  Experience with ChexSystems and negative share reporting.
  
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  Experience with E-Oscar or similar credit reporting and dispute management systems.
  
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  Experience preparing charge-off documentation for outside collection agencies or legal counsel.
  
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  Familiarity with consumer lending products such as credit cards, personal loans, auto loans, mortgages, or other consumer loans.
  
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  Experience analyzing collection data, account histories, and recovery trends.
  

Why Work with Wheeler Staffing Partners?

At Wheeler Staffing Partners, we connect talented professionals with career opportunities at leading organizations nationwide. Our recruiting team provides responsive communication and support throughout the hiring process, from your initial application through onboarding and assignment.

If you have experience in skip tracing, collections, investigative research, and account recovery and are ready to put your research skills to work in a fast-paced financial services environment, we encourage you to apply.

Wheeler Staffing Partners is committed to creating a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer.
]]> Tue, 18 Aug 2026 00:00:00 CDT 0 Account Resolution Specialist, Mortgage & Solar Collections

Location: Los Angeles, CA
Employment Type: Contract | Initial 90-Day Assignment with Potential to Extend
Work Arrangement: Hybrid | 3 Days Onsite per Week
Pay Rate: $28.00–$32.00/hour
Openings: 2

Position Overview

Wheeler Staffing Partners is seeking two Account Resolution Specialists, Mortgage & Solar Collections for a 90-day contract opportunity with a financial services organization in Los Angeles, CA. This hybrid position requires three days onsite per week at the organization's headquarters and offers the potential for extension based on business needs and performance.

The Account Resolution Specialist will support the Account Resolutions team by managing delinquent accounts, conducting collection calls, negotiating payment arrangements, and assisting customers with resolving past-due balances.

The position will support collection and account resolution activities involving mortgage and solar loans, while candidates with broader consumer collections experience involving credit cards, personal loans, and auto loans are strongly encouraged to apply. Candidates should have a working knowledge of key collections concepts, including loan re-aging, roll rates, delinquency management, payment arrangements, and account recovery strategies.

The ideal candidate will bring previous collections experience from a bank, credit union, consumer finance company, loan servicing organization, or similar financial services environment.

Key Responsibilities

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  Manage a portfolio of delinquent accounts, including mortgage and solar loan accounts.
  
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  Conduct inbound and outbound collections calls regarding past-due balances and delinquent accounts.
  
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  Work directly with borrowers and customers to identify appropriate solutions for resolving delinquent balances.
  
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  Negotiate and establish payment arrangements, repayment plans, and other account resolution solutions in accordance with established guidelines.
  
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  Review loan files, account histories, payment activity, collection notes, delinquency status, and supporting documentation to determine appropriate collection strategies.
  
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  Perform and document loan re-aging activities when applicable and in accordance with established policies and procedures.
  
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  Understand and monitor roll rates, delinquency trends, account aging, and movement between delinquency stages.
  
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  Follow up on established payment arrangements and take appropriate action when commitments are not fulfilled.
  
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  Monitor account status changes and loan performance to identify accounts requiring additional collection or resolution activity.
  
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  Review workout loan files to ensure required documentation is complete and accurate.
  
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  Accurately document all collection calls, borrower communications, payment commitments, account updates, and resolution activities within internal systems.
  
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  Assist with account recovery and delinquency management efforts to minimize losses.
  
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  Collect, gather, and distribute supporting documentation related to account resolution activities.
  
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  Complete quality control reviews of workout loan files to ensure documentation is accurate and complete.
  
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  Image and maintain loan documents within applicable loan servicing or core processing systems.
  
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  Prepare applicable files for escalation, charge-off, outside collection placement, legal review, or other recovery actions.
  
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  Update credit reporting information through applicable systems, including E-Oscar, when required.
  
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  Identify accounts requiring escalation or additional review and route them to the appropriate internal resources.
  
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  Research account discrepancies, payment issues, and other factors affecting delinquency or account resolution.
  
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  Coordinate with internal departments to obtain information necessary to resolve borrower accounts.
  
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  Maintain professional, respectful, and solution-oriented communication throughout the collections process.
  
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  Participate in departmental meetings and provide additional support to the Account Resolutions team as needed.
  
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  Keep management informed of significant collection issues, account activity, and potential risks.
  
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  Maintain confidentiality of customer, borrower, and financial information.
  
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  Follow all organizational policies, procedures, and applicable regulatory requirements related to collections and account resolution.
  

Required Qualifications

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  High school diploma or equivalent required.
  
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  2+ years of collections, account resolution, loan servicing, mortgage servicing, or related financial services experience preferred.
  
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  Hands-on experience managing delinquent accounts and conducting collections calls.
  
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  Consumer collections experience involving credit cards, personal loans, and/or auto loans is highly valued.
  
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  Experience establishing and monitoring payment arrangements and repayment plans.
  
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  Working knowledge of loan re-aging and its application within collections.
  
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  Understanding of roll rates, delinquency stages, account aging, and delinquency management.
  
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  Ability to review payment histories, loan documentation, account notes, and collection activity to determine appropriate next steps.
  
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  Strong verbal communication and negotiation skills.
  
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  Excellent attention to detail and documentation skills.
  
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  Ability to manage a high-volume portfolio of accounts and competing priorities.
  
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  Strong problem-solving and account research skills.
  
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  Ability to handle confidential financial and customer information appropriately.
  
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  Proficiency with Microsoft Office and experience working with collections, loan servicing, CRM, core banking, or financial account management systems.
  

What We're Looking For

We're looking for collections professionals who understand both the customer service and financial performance sides of account resolution. Successful candidates will be comfortable having difficult financial conversations while remaining professional, compliant, and focused on identifying realistic solutions.

Candidates should be able to speak confidently about core collections concepts such as loan re-aging, roll rates, payment arrangements, delinquency stages, account recovery, and repayment strategies. Experience supporting mortgage, solar, credit card, personal loan, auto loan, or other consumer lending portfolios will be valuable in this role.

Why Work with Wheeler Staffing Partners?

At Wheeler Staffing Partners, we connect talented professionals with career opportunities at leading organizations nationwide. Our recruiting team provides responsive communication and support throughout the hiring process, from your initial application through onboarding and assignment.

If you have a background in collections, loan servicing, or account resolution and are ready to bring your experience to a fast-paced financial services environment, we encourage you to apply.

Wheeler Staffing Partners is committed to creating a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer.
]]> Tue, 18 Aug 2026 00:00:00 CDT 0 Account Resolution Specialist – Consumer Collections

Location: Los Angeles, CA
Employment Type: Contract | Initial 90-Day Assignment with Potential to Extend
Work Arrangement: Hybrid | 3 Days Onsite per Week
Pay Rate: $28.00–$32.00/hour
Openings: 2

Position Overview

Wheeler Staffing Partners is seeking two Account Resolution Specialists – Consumer Collections for a contract opportunity with a financial services organization in Los Angeles, CA. This hybrid position requires three days onsite per week and will initially be a 90-day assignment with the potential for extension based on business needs and performance.

The Account Resolution Specialist will manage a portfolio of delinquent consumer loan accounts, including credit cards, personal loans, and auto loans. This role is responsible for contacting customers regarding past-due balances, negotiating payment arrangements, reviewing account activity, and determining appropriate collection and recovery strategies.

The ideal candidate has at least 2 years of consumer collections experience and a working knowledge of collection concepts such as loan re-aging, roll rates, charge-offs, repossessions, and account recovery.

Key Responsibilities

Consumer Collections

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  Manage a portfolio of delinquent consumer loan accounts, including credit cards, personal loans, and auto loans.
  
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  Contact customers by phone, email, and written correspondence regarding past-due balances.
  
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  Negotiate payment arrangements and establish appropriate repayment plans.
  
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  Review account histories, payment patterns, loan documentation, and collection notes to determine effective resolution strategies.
  
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  Apply knowledge of consumer collection practices, including loan re-aging and roll rates.
  
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  Monitor accounts for payment activity and conduct timely follow-up on unresolved balances.
  
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  Maintain complete and accurate documentation of collection activities within internal systems.
  
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  Escalate accounts as appropriate for legal review, repossession, charge-off, or placement with an outside collection agency.
  
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  Follow established collection procedures while maintaining a professional and customer-focused approach.
  

Account Administration & Reporting

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  Prepare charge-off files for assignment to collection agencies or legal counsel.
  
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  Process and maintain required collection and account documentation.
  
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  Update and respond to credit reporting information through the e-OSCAR system.
  
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  Monitor returned mail and update customer contact information as appropriate.
  
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  Prepare collection-related reports, account updates, and supporting documentation.
  
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  Ensure account records remain accurate, current, and properly documented.
  

Customer Service & Collaboration

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  Maintain professional relationships with customers while protecting the organization's financial interests.
  
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  Work with customers to identify appropriate solutions for resolving delinquent balances.
  
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  Coordinate with internal departments to obtain and provide account information as needed.
  
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  Participate in departmental meetings and contribute to team initiatives.
  
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  Keep management informed of significant account activity, collection concerns, and escalated issues.
  
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  Maintain confidentiality of customer and financial information.
  
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  Follow all applicable company policies, collection procedures, and regulatory requirements.
  

Qualifications

Education

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  High school diploma or equivalent required.
  

Experience

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  Minimum of 2 years of consumer collections experience required.
  
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  Experience collecting on credit cards, personal loans, and auto loans required.
  
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  Previous experience within a bank, credit union, consumer finance company, lending organization, or other financial services environment preferred.
  
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  Experience with delinquency management, payment negotiations, charge-offs, repossessions, or account recovery preferred.
  
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  Experience with e-OSCAR is a plus.
  

Knowledge, Skills & Abilities

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  Working knowledge of consumer collection practices and terminology, including loan re-aging and roll rates.
  
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  Strong collections, negotiation, and account resolution skills.
  
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  Ability to professionally handle difficult or sensitive customer conversations.
  
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  Strong verbal and written communication skills.
  
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  Excellent attention to detail and organizational skills.
  
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  Ability to review account information and determine appropriate collection strategies.
  
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  Ability to prioritize multiple accounts, tasks, and deadlines.
  
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  Proficiency with Microsoft Office and collection or account management systems.
  
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  Ability to work independently while contributing effectively within a team environment.
  
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  Ability to maintain confidentiality and appropriately handle sensitive financial information.
  

Why Work with Wheeler Staffing Partners?

At Wheeler Staffing Partners, we connect talented professionals with opportunities where their skills and experience can make an immediate impact. Our recruiting team provides support throughout the hiring process and works to create a streamlined, transparent candidate experience from initial consideration through placement.

Apply today to learn more about this Account Resolution Specialist – Consumer Collections opportunity in Los Angeles, CA.
]]> Tue, 18 Aug 2026 00:00:00 CDT 0 Job Title: Senior Personal Injury Litigation Attorney
Location: El Segundo, CA
Employment Type: Full-Time | Direct Hire
Work Arrangement: 100% Onsite
Compensation: $150,000–$190,000 annually
Bonus: 10% bonus eligibility

Position Overview

Wheeler Staffing Partners is seeking an experienced Senior Personal Injury Litigation Attorney for a full-time opportunity in El Segundo, CA. This role will manage an established caseload of plaintiff personal injury matters, primarily motor vehicle accident cases, from litigation strategy through settlement or trial.

The firm provides a consistent pipeline of cases and dedicated paralegal and administrative support, allowing attorneys to focus on litigation, negotiations, trial preparation, and client advocacy rather than business development.

Key Responsibilities

• Manage personal injury cases from filing through settlement or trial.
• Develop litigation strategies and evaluate liability, damages, medical records, and case value.
• Draft pleadings, motions, discovery, and legal correspondence.
• Conduct and defend depositions.
• Attend hearings, mediations, arbitrations, and settlement conferences.
• Negotiate settlements with insurance carriers and defense counsel.
• Prepare clients, witnesses, and experts for litigation proceedings.
• Prepare cases for trial and serve as first-chair or second-chair counsel as appropriate.
• Maintain consistent client communication and ensure compliance with court deadlines.
• Collaborate with paralegals, legal assistants, and other litigation team members.
• Mentor junior attorneys and litigation staff as needed.

Required Qualifications

• Juris Doctor (J.D.) from an accredited law school.
• Active California State Bar license in good standing.
• 5+ years of personal injury litigation experience.
• Significant motor vehicle accident litigation experience.
• Trial experience, including preparing and litigating cases through verdict.
• Strong settlement negotiation, legal writing, and courtroom advocacy skills.
• Ability to independently manage a substantial litigation caseload.
• Strong organizational, communication, and client relationship skills.

Preferred Qualifications

• Extensive plaintiff-side personal injury litigation experience.
• Catastrophic injury litigation experience.
• First-chair jury trial experience.
• Mediation and settlement negotiation expertise.
• Experience mentoring litigation staff.
• Spanish language proficiency.

Compensation and Benefits

• $150,000–$190,000 annual salary.
• 10% bonus eligibility.
• Established caseload with no business development requirements.
• Dedicated paralegal and administrative support.
• Medical, dental, and vision insurance.
• 401(k) with employer matching.
• Paid Time Off and paid holidays.
• Professional development and continuing legal education support.

Why Work with Wheeler Staffing Partners?

Wheeler Staffing Partners connects experienced professionals with exceptional career opportunities while providing personalized recruiting support throughout the hiring process.
]]> Mon, 27 Jul 2026 00:00:00 CDT 0 Job Title: RN Registered Nurse Patient Care Manager – Home Health
Employment Type: Direct Hire
Location: Newport Beach, CA
Salary: $110,000 – $120,000 annually

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Position Overview
Wheeler Staffing Partners is seeking a dedicated and experienced RN Patient Care Manager to oversee home health clinical operations in Newport Beach, California. This role is responsible for ensuring high-quality patient care, leading clinical teams, and maintaining compliance with regulatory standards.

The ideal candidate is a strong clinical leader with home health experience who thrives in a fast-paced environment and is passionate about delivering patient-centered care.

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Key Responsibilities
Clinical Oversight & Patient Care Management

• Review and approve physician orders, including denied orders and follow-up actions
• Review and approve evaluations (SOC, ROC, Recertifications) and supporting documentation
• Manage and monitor patient care episodes, including therapy, nursing, and aide utilization
• Review and approve Plan of Care (POC) edits and clinical documentation
• Conduct utilization management reviews to ensure appropriate care delivery
• Make recertification and discharge decisions based on patient progress and outcomes
• Monitor wound scores and address clinical variances

Team Leadership & Staff Supervision

• Supervise and support RN and therapist case managers
• Provide coaching, mentorship, and performance feedback to field staff and new hires
• Ensure proper onboarding, training, and ongoing staff education
• Approve PTO requests with oversight of case management needs
• Review clinical documentation for new employees and ensure compliance

Operational & Administrative Management

• Facilitate and follow up on case conferences and care coordination activities
• Manage scheduling updates, calendar changes, and staffing needs
• Review and revise aide care plans as needed
• Maintain accurate documentation, including review, edit, and lock processes
• Participate in QAPI (Quality Assurance and Performance Improvement) initiatives
• Oversee coordination notes, admissions follow-ups, and pending patient activity

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Qualifications

• Active Registered Nurse (RN) license in the state of California (required)
• Minimum 1 year of home health experience (required)
• Minimum 1 year of supervisory, management, or lead experience (required)
• Strong knowledge of home health clinical operations and regulatory compliance
• Proven ability to lead, coach, and develop clinical teams
• Excellent organizational, communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment

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Education

• Bachelor’s degree in Nursing, Healthcare Administration, or a related field (preferred)

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Compensation & Benefits
We are committed to offering comprehensive benefits and rewards to full-time employees, including:

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• 401(k) with company match
• Flexible spending accounts (FSA) and health savings accounts (HSA)
• Company store credit for branded scrubs (for patient-facing employees)

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Why Work with Wheeler Staffing Partners
At Wheeler Staffing Partners, we connect healthcare professionals with meaningful career opportunities that align with their skills and goals. We provide personalized support, access to exclusive opportunities, and guidance throughout your career journey—helping you make a lasting impact in patient care.
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