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RCM Account Representative - Surgical Services

Dallas, TX 75244

Employment Type: Contract to Hire Industry: Healthcare Job Number: 8868 Pay Rate: 25.00

Job Description


Revenue Cycle Account Representative – Surgical Services
Location: Dallas, TX
Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.
Work Model: Onsite for training (Monday–Friday), then Hybrid – Onsite Tuesday through Thursday, Remote Monday and Friday
Employment Type: Contract to Hire
Pay Rate: $23–$27 per hour
About the Role
Wheeler Staffing Partners is seeking a Revenue Cycle Account Representative – Surgical Services in Dallas, TX. This position plays a vital role in ensuring accurate and timely billing, claims submission, payment posting, and account follow-up. The ideal candidate will have hands-on experience with professional fee billing, surgical services revenue cycle operations, and eClinicalWorks (eCW) software.

This is an excellent opportunity for a revenue cycle professional looking to advance their career with a growing organization and contribute to operational excellence within the billing and reimbursement process.
Responsibilities

  • Prepare, review, and submit accurate electronic and paper claims for professional services to insurance carriers, Medicare, Medicaid, and third-party payers.

  • Monitor accounts receivable to ensure timely payments and follow up on unpaid or denied claims within established timelines.

  • Research and resolve claim denials, rejections, and underpayments by communicating with payers, patients, and internal teams.

  • Verify insurance coverage and ensure correct claim coding, modifiers, and documentation to support billing accuracy and compliance.

  • Post insurance and patient payments accurately and reconcile daily deposit reports.

  • Identify reimbursement trends and assist in preparing reports and tracking performance.

  • Maintain current knowledge of payer requirements, billing regulations, and compliance standards.

  • Collaborate with coding, operations, and vendor teams to resolve billing discrepancies and ensure proper charge capture.

  • Maintain confidentiality in accordance with HIPAA and company policies.

  • Provide exceptional customer service and communication across departments.
Qualifications
Required:

  • High school diploma or equivalent.

  • Minimum of 2 years of experience in surgical professional fee medical billing, A/R follow-up, or revenue cycle operations.

  • Proficiency in eClinicalWorks (eCW).

  • Knowledge of CPT, ICD-10, and HCPCS coding and payer reimbursement methodologies.

  • Experience using facility and practice EMRs such as EPIC, Meditech, or Athena.

  • Strong analytical, organizational, and communication skills.

  • Proficiency in Microsoft Office (Excel, Word, Outlook).

  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Preferred:

  • Bachelor’s degree in business, healthcare administration, or related field.
Physical Requirements

  • Ability to sit or stand for extended periods and perform repetitive hand motions (keyboarding).

  • Occasionally lift and move up to 25 pounds.

  • Regularly required to talk, hear, and use hands to handle or reach objects.

  • Must be able to fulfill standard office activities, including filing and light lifting.
Work Environment

  • Hybrid work model after training period (onsite Tuesday–Thursday; remote Monday and Friday).

  • Professional office environment with moderate noise level.

  • Regular attendance and in-person collaboration are essential for success in this role.
Why Wheeler Staffing Partners
Wheeler Staffing Partners connects talented professionals with top-tier healthcare and business organizations nationwide. Our team is committed to supporting career growth while delivering exceptional client service and workforce solutions.

Interested in this opportunity?
Apply today through Wheeler Staffing Partners to join a dedicated team focused on accuracy, compliance, and outstanding results in revenue cycle operations.

Meet Your Recruiter

Caroline Moret

 

 

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About Dallas, TX

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