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Wheeler Staffing Partners
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USD
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Patient Account Representative
Employment Type: Contract
Duration: 6+ months (open-ended contract).
Remote: A quiet home office environment is required.
Pay Rate: $17 - $18 per hour.
Schedule: Monday-Friday, 8:00 AM - 4:30 PM MST.
Job Description:
Wheeler Staffing Partners is hiring a Patient Account Representative for an ongoing contract opportunity. This is a fully remote role, requiring the ability to work Monday-Friday, 8:00 AM - 4:30 PM MST. Candidates must have a quiet home office setup with reliable internet access.
Key Responsibilities:
Qualifications & Skills:
Education & Experience:
Interested candidates should apply through Wheeler Staffing Partners for immediate consideration.
Patient Account Representative
2025-01-30
2025-04-16
Employment Type:
Contract
Industry: Accounting/Finance
Job Number: 8292
Pay Rate: 17.00
Job Description
Patient Account Representative
Employment Type: Contract
Duration: 6+ months (open-ended contract).
Remote: A quiet home office environment is required.
Pay Rate: $17 - $18 per hour.
Schedule: Monday-Friday, 8:00 AM - 4:30 PM MST.
Job Description:
Wheeler Staffing Partners is hiring a Patient Account Representative for an ongoing contract opportunity. This is a fully remote role, requiring the ability to work Monday-Friday, 8:00 AM - 4:30 PM MST. Candidates must have a quiet home office setup with reliable internet access.
Key Responsibilities:
- Work accounts to ensure timely resolution.
- Follow up on claim submissions and insurance collections.
- Review remittances and pursue disputed balances with government and non-government entities.
- Conduct collections and follow-up tasks efficiently.
- Utilize payer websites to research and resolve account issues.
- Maintain detailed documentation of claim status and actions taken.
- Meet daily productivity and quality goals.
- Identify and escalate payment delays, workflow inconsistencies, and payer behavior trends.
- Assist team members as needed and provide support for backlog management.
- Perform special projects and additional duties as assigned.
Qualifications & Skills:
- Collections and follow-up experience.
- Knowledge of payer websites and the ability to read and interpret EOBs (Explanation of Benefits).
- Understanding of the revenue cycle process from patient access to financial services.
- Intermediate proficiency in Microsoft Office (Word, Excel).
- Strong communication skills and ability to work independently.
- Experience with hospital billing forms (UB04, HCFA 1500).
- Familiarity with commercial, managed care, Medicare, and Medicaid insurance.
- Ability to navigate hospital systems (ACE, VI Web, IMaCS, OnDemand).
- Strong problem-solving skills, analytical thinking, and ability to prioritize tasks.
- Experience with managed care contracts and government payor requirements.
- Familiarity with terms such as HMO, PPO, IPA, and Capitation.
Education & Experience:
- High school diploma or equivalent required; some college coursework in business administration or accounting preferred.
- 1-4 years of experience in medical claims and/or hospital collections.
- Minimum typing requirement of 45 WPM.
Interested candidates should apply through Wheeler Staffing Partners for immediate consideration.
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