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Wheeler Staffing Partners
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USD
45000
YEAR
true
Rachel Wiseman
Patient Access Supervisor
2025-03-19
2025-05-19
Employment Type:
Direct Hire
Industry: Healthcare
Job Number: 8399
Pay Rate: 45,000
Job Description
Patient Access Supervisor
Employment Type: Direct Hire
Salary Range: $42K - $64K
Monthly Bonus: Up to $250 based on performance metrics
Work Hours: Must be flexible to work 1st, 2nd, or 3rd shift as required
On-Call: Rotational weekend on-call duties (every 5th weekend)
Location: Rock Hill, SC 29732 (100% onsite)
Wheeler Staffing Partners is seeking a Patient Access Supervisor to oversee the emergency department registration team in Rock Hill, SC. This position requires hands-on leadership, flexibility to cover all shifts, and strong experience managing a 24/7 hospital team. The Patient Access Supervisor will be responsible for guiding, mentoring, and training patient access staff while ensuring efficient operations and adherence to policies.
Key Responsibilities
Supervisory Responsibilities
QualificationsExperience:
4+ years of experience in a medical facility, health insurance, or related field (Required)
5+ years in Patient Access (Preferred)
2+ years in a supervisory or lead role (Preferred)
Experience working in a hospital environment and managing a 24/7 team (Required)
Skills & Competencies:
Strong leadership and organizational skills
Ability to multitask in a fast-paced healthcare setting
Knowledge of Revenue Cycle Management and regulatory compliance
Proficiency in healthcare information systems and patient registration software
Excellent communication and problem-solving skills
Apply Today!
This is an excellent opportunity for a motivated healthcare professional looking to advance in hospital operations. If you're flexible, adaptable, and experienced in patient access supervision, we want to hear from you!
Employment Type: Direct Hire
Salary Range: $42K - $64K
Monthly Bonus: Up to $250 based on performance metrics
Work Hours: Must be flexible to work 1st, 2nd, or 3rd shift as required
On-Call: Rotational weekend on-call duties (every 5th weekend)
Location: Rock Hill, SC 29732 (100% onsite)
Wheeler Staffing Partners is seeking a Patient Access Supervisor to oversee the emergency department registration team in Rock Hill, SC. This position requires hands-on leadership, flexibility to cover all shifts, and strong experience managing a 24/7 hospital team. The Patient Access Supervisor will be responsible for guiding, mentoring, and training patient access staff while ensuring efficient operations and adherence to policies.
Key Responsibilities
- Team Leadership & Support: Provide daily training, guidance, and mentorship to new and existing patient access staff.
- Operational Management: Assist in planning and managing patient registration processes, including Admitting, Centralized Scheduling, and the Emergency Department.
- Customer Service: Maintain high levels of patient satisfaction by addressing and resolving escalated issues.
- Policy & Compliance: Enforce departmental policies and procedures, ensuring compliance with hospital and corporate guidelines.
- Performance Monitoring: Track and report key performance metrics, including financial clearance and registration efficiency.
- Patient Access Functions: Perform registration tasks as needed, ensuring smooth daily operations.
- Shift Flexibility & On-Call Rotation: Participate in a rotating leadership schedule, covering late shifts (10 AM - 7 PM or 11 AM - 8 PM) and taking calls for two emergency departments.
Supervisory Responsibilities
- Oversee a team of 25 direct reports in the ER registration department.
- Work alongside leadership to maintain a collaborative, "all hands on deck" culture.
Qualifications
- Education:
- High School Diploma or equivalent (Required)
- Associate or Bachelor's degree in Business, Accounting, Medical Administration, or related field (Preferred)
Apply Today!
This is an excellent opportunity for a motivated healthcare professional looking to advance in hospital operations. If you're flexible, adaptable, and experienced in patient access supervision, we want to hear from you!
Meet Your Recruiter
Rachel Wiseman
Recruiter
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Discover exciting job opportunities in the vibrant area around Rock Hill, South Carolina! Known for its charming blend of southern hospitality and modern amenities, this region offers a thriving job market with numerous growth opportunities. Imagine advancing your career while exploring the scenic beauty of the Catawba River, catching a captivating show at the Old Town Amphitheater, or enjoying the mouthwatering flavors of Carolina barbecue. With renowned art galleries like the Center for the Arts and the thrilling energy of Winthrop University Athletics, there's something for everyone here. Embrace the irresistible charm of Rock Hill and take the first step towards a fulfilling career in this dynamic and welcoming community. Explore our job listings now and unlock your potential in this enchanting region.