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Patient Access Supervisor

Lincoln, NE 68510

Employment Type: Direct Hire Industry: Healthcare Job Number: 8349 Pay Rate: 45,000

Job Description


Patient Access Supervisor

Employment Type: Direct Hire
Location: Lincoln, NE 68510
100% Onsite – Required to be on-site for all shifts.
Relocation Assistance: Up to $5,000 (dependent on location and circumstances).
Sign-On Bonus: Up to $10,000 (if relocation is not utilized).
Salary: $40K - $53K
Work Hours: Day shift, but flexibility required based on departmental needs.
  • Team Structure:
    • 13 staff members (excluding open team lead, open supervisor, and PRN role).
    • Collaborative, cross-trained, and engaged team with a strong communication culture.
    • Reports to (Hiring Manager) – open-door policy, available 24/7.

Job Summary:
The Patient Access Supervisor will oversee the Emergency Department (ED) registration team, ensuring smooth daily operations, mentoring staff, and implementing best practices for patient access processes.

Essential Duties and Responsibilities:
  • Provide daily support, mentoring, and training to both new and existing Patient Access staff.
  • Assist in planning and implementation of processes in all Registration Process areas (Admitting, Centralized Scheduling, Emergency Department, and offsite clinics).
  • Maintain a high level of customer service, assisting staff in resolving escalated issues.
  • Enforce departmental policies, practices, and procedures in alignment with hospital and corporate guidelines.
  • Monitor daily activity and performance metrics, including financial clearance reports.
  • Perform all Patient Access functions as needed.
  • Act as a key part of the management team, ensuring operational goals are met.

Supervisory Responsibilities:
  • Direct Reports: Patient Access Representatives I-IV

Required Knowledge, Skills, and Abilities:
  • Strong interpersonal and organizational skills.
  • Demonstrated leadership abilities.
  • In-depth knowledge of Health Care Information Systems.
  • Understanding of Revenue Cycle Management and Regulatory Agencies.
  • Strong written and verbal communication skills.

Education & Experience:
  • High School Diploma required.
  • College degree preferred (Business, Accounting, Medical Administration, or related field).
  • 4+ years of experience in a medical facility, health insurance, or related area.
  • 5+ years of Patient Access experience preferred.
  • 2+ years in a supervisory or lead role preferred.

Additional Requirements:
  • Candidates must provide confirmation of required vaccinations and screenings prior to employment, including but not limited to COVID-19 and influenza vaccinations.


If you are a dynamic leader with experience in Patient Access and Emergency Department operations, apply today to join an innovative healthcare team!

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About Lincoln, NE

Discover your next career opportunity in the vibrant job market around Lincoln, Nebraska! This burgeoning Midwestern city offers a blend of urban amenities and natural beauty, making it an ideal place to grow both personally and professionally. From the iconic Sunken Gardens and the lively Pinnacle Bank Arena to the delectable local cuisine like Nebraska beef and Runza sandwiches, Lincoln has something for everyone. Explore the thriving arts scene at the Sheldon Museum of Art, catch a show at the Lied Center for Performing Arts, or cheer on the Nebraska Cornhuskers at Memorial Stadium. With an array of job listings in this charming city, take the first step towards a fulfilling career in Lincoln today!