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Patient Access Supervisor

Lincoln, NE 68510

Employment Type: Direct Hire Industry: Healthcare Job Number: 8349 Pay Rate: 45,000

Job Description



Patient Access Supervisor
Location: Lincoln, NE 68510
Employment Type: Direct Hire
Onsite Requirement: 100% On-Site (All Shifts)
Salary: $40,000 – $53,000 per year
Schedule: Day shift (flexibility required based on department needs)
Relocation Assistance: Up to $5,000 (dependent on location and circumstances)
Sign-On Bonus: Up to $10,000 (if relocation is not utilized)


About the Role:
Wheeler Staffing Partners is hiring a Patient Access Supervisor to lead the registration team within the Emergency Department at a respected healthcare facility in Lincoln, NE. This is a fully on-site role, ideal for a motivated leader with strong healthcare operations experience and a passion for team development and patient service.


Key Responsibilities:

  • Supervise daily operations of the Emergency Department registration team

  • Mentor, support, and train both new and existing Patient Access Representatives

  • Oversee workflows in Admitting, Centralized Scheduling, the ED, and offsite clinics

  • Resolve escalated patient service and operational issues professionally

  • Enforce policies and procedures aligned with hospital and corporate standards

  • Monitor performance metrics and financial clearance reports

  • Perform Patient Access functions as needed

  • Collaborate with management to meet departmental goals


Supervision:

  • Direct Reports: Patient Access Representatives I–IV

  • Reports to: Hiring Manager (open-door policy, available 24/7)


Team Culture:
You’ll join a 13-member team (plus open team lead and PRN roles) known for collaboration, cross-training, and open communication.


Qualifications:

Required:

  • High School Diploma or GED

  • 4+ years of experience in a medical facility, health insurance, or related field

  • Strong leadership and interpersonal skills

  • Familiarity with healthcare information systems, revenue cycle, and regulatory standards

  • Strong verbal and written communication skills

Preferred:

  • Associate or Bachelor’s degree in Business, Accounting, Medical Administration, or related field

  • 5+ years of Patient Access experience

  • 2+ years in a supervisory or team lead role


Additional Requirements:

  • Must provide documentation for required vaccinations and health screenings prior to employment (including COVID-19 and influenza)


Why Apply:

  • Competitive salary with relocation or sign-on incentive options

  • Direct hire opportunity with leadership responsibilities

  • Work with a supportive and engaged healthcare team


Apply today to join a forward-thinking medical organization and make a meaningful impact in patient access operations with Wheeler Staffing Partners.

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About Lincoln, NE

Discover your next career opportunity in the vibrant job market around Lincoln, Nebraska! This burgeoning Midwestern city offers a blend of urban amenities and natural beauty, making it an ideal place to grow both personally and professionally. From the iconic Sunken Gardens and the lively Pinnacle Bank Arena to the delectable local cuisine like Nebraska beef and Runza sandwiches, Lincoln has something for everyone. Explore the thriving arts scene at the Sheldon Museum of Art, catch a show at the Lied Center for Performing Arts, or cheer on the Nebraska Cornhuskers at Memorial Stadium. With an array of job listings in this charming city, take the first step towards a fulfilling career in Lincoln today!