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Patient Access Manager I

Dickinson, ND 58601

Employment Type: Direct Hire Industry: Healthcare Job Number: 8413 Pay Rate: 70,000

Job Description


Patient Access Manager

Employment Type: Direct Hire
Worksite: 100% Onsite – Dickinson, ND 58601
Salary Range: $72,000 – $108,000 (commensurate with experience)
Relocation: Considered 
On-Call Rotation: Alternating with Team Lead (typically light call volume, rarely onsite)

About the Opportunity:
Wheeler Staffing Partners is seeking a Patient Access Manager to join a reputable healthcare system in Dickinson, North Dakota. This leadership position will oversee the hospital’s front-end revenue cycle operations and a Patient Access team of approximately 18–20 representatives and one team lead. This is an excellent opportunity for a confident, seasoned healthcare operations leader to drive efficiency and patient satisfaction in a close-knit hospital setting.

Key Responsibilities:

  • Lead daily Patient Access operations across ER, Radiology, Lab, Main Registration, and clinics

  • Provide strategic oversight for staffing, performance, budgets, and metrics

  • Develop and implement short- and long-term action plans

  • Mentor, grow, and engage staff including a newly hired Team Lead

  • Communicate regularly with senior leadership and escalate concerns when appropriate

  • Enforce and refine departmental policies and procedures

  • Ensure adherence to service level agreements and regulatory guidelines

  • Act as facility’s primary Patient Access leader in collaboration with local leadership

Team Structure:

  • Direct Reports: 18–20 Patient Access Representatives (PA I–IV)

  • Indirect Reports: 1 Team Lead

  • Reports to: Onsite Director

Required Qualifications:

  • High school diploma or equivalent required; college degree preferred

  • 3–5 years of supervisory experience in a healthcare or hospital environment

  • Strong working knowledge of revenue cycle operations, patient registration, and insurance processes

  • Demonstrated leadership ability with excellent communication and interpersonal skills

  • Comfort working in a critical access hospital setting

  • Familiarity with Meditech or similar patient access systems preferred

Additional Details:

  • This is a full-time, onsite role with a clean, updated hospital environment

  • On-call is minimal and shared with the Team Lead

  • Relocation assistance may be available—please submit your specific needs or expectations for consideration

To Apply:
Please contact Wheeler Staffing Partners or submit your resume for immediate review.

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About Dickinson, ND

Ready to embark on a career adventure in the breathtaking land of rolling plains and boundless opportunities? Explore the job listings in and around Dickinson, North Dakota, where career growth meets an unparalleled quality of life. Nestled in the heart of the Bakken region, Dickinson offers a perfect blend of work and play, with scenic Badlands National Park just a short drive away for weekend getaways. Enjoy the local charm and hospitality, savor the flavors of renowned German cuisine at Trapper's Kettle, catch a show at the vibrant Queen City Arts Collective, or immerse yourself in the culture at the Dickinson Museum Center. Join us in this thriving community where career success and personal fulfillment intertwine seamlessly.