Inbound Sales Representative
Oklahoma City, OK 73118 US
Wheeler Staffing Partners is hiring an Inside Sales Representative with a legal marketing client in Oklahoma City, OK.
Are you adept at adhering to established procedures to achieve consistent and predictable results? Do you excel when given the autonomy to work independently, delivering precise outputs across various tasks? If yes, then the Inside Sales role is the perfect opportunity for you to join a dynamic and successful team.
We are not offering a typical telemarketing position; instead, we are seeking a proactive Inside Sales Representative to manage inbound calls, swiftly address new inquiries, and nurture potential leads through phone, text, and email communications, with the ultimate goal of linking them with appropriate legal representation. This role is pivotal in helping thousands of individuals every month find quality legal assistance.
- The inside sales representative will be responsible for handling inbound calls from individuals who have experienced personal injuries.
- Assist customers by completing a questionnaire to understand the specific issues they are facing that necessitate the services of a personal injury lawyer.
- Guide the customer in finalizing a retainer agreement. This process is a crucial step in connecting potential clients with the appropriate legal representation.
- Ensuring response time is less than 2 minutes for new inquiries.
- Establishing strong relationships with clients, aiming for a minimum of 30% closure rates
- Striving to achieve a contact rate of 85% on all inquiries.
- Precisely recapping discussions during calls
Skills for Success:
- Demonstrated commitment to achieving results through sales and service.
- Initiative and the ability to work independently.
- A genuine interest in assisting people.
- Proficiency in analyzing data and interpersonal interactions to obtain solutions.
- Effective listening, reading, interpretation, and accurate typing skills.
- Prior experience in sales or contact center roles.
- Basic proficiency with Excel and email platforms like Gmail
- Ability to document details concurrently while handling phone conversations.
- A minimum educational qualification of High School diploma, GED, or equivalent
- Experience in customer service or related fields is advantageous.
- Excellent verbal and written communication abilities
- Spanish Bilingual is a plus.
- Full-time position
- Starting salary: $18.00 per hour, plus bonuses and commission
- Comprehensive benefits package includes health, dental, vision, life insurance, paid time off, employee referral bonuses, gym membership, and daycare reimbursement.
WSP specializes in filling your company’s contract, contract-to-hire, direct hire, contingency, and executive positions with professional candidates. From our Executive Retained Search Teams, Direct Hire and Contract Staffing Professionals, and RPO Service offerings we create models to deliver a world-class service, with a sense of urgency and professionalism. Our connections and our candidates combined with a staff backed by over 20 years of experience, ensure that our clients are seeing the right candidates for their career openings.
WSP is committed to creating a diverse environment and is proud to be an equal opportunity employer.