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Wheeler Staffing Partners
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IT Desktop Support Specialist
Location: Fort Worth, TX 76102
Schedule: Monday – Friday | 8:00 AM – 5:00 PM
Pay Rate: $22 – $28/hour (Flexible Based on Experience)
Job Type: Contract-to-Hire (Annual bonus potential upon conversion after 1 year)
Wheeler Staffing Partners is seeking an IT Desktop Support Specialist on behalf of a high-growth organization based in Fort Worth, TX. This role is a contract-to-hire opportunity with excellent long-term growth potential and benefits upon conversion. We're looking for a skilled IT professional who can support and manage enterprise client desktop environments using modern technologies and desktop management tools.
Summary
The Enterprise Client Endpoint Services team provides life cycle management of approved enterprise software and hardware for client desktops. This position is key in maintaining standard OS deployments, supporting corporate and shop systems, and providing advanced desktop support in a large enterprise environment.
Key Responsibilities
Requirements
Minimum Education
Interview Process
Benefits Upon Conversion
Ready to Apply?
If you are passionate about IT support and desktop engineering and are looking to join a forward-thinking, growth-oriented company, apply today with Wheeler Staffing Partners!
IT Desktop Support Specialist, Fort Worth
2025-06-11
2025-08-07
Employment Type:
Contract to Hire
Industry: IT/Engineering
Job Number: 8572
Pay Rate: 25.00
Job Description
IT Desktop Support Specialist
Location: Fort Worth, TX 76102
Schedule: Monday – Friday | 8:00 AM – 5:00 PM
Pay Rate: $22 – $28/hour (Flexible Based on Experience)
Job Type: Contract-to-Hire (Annual bonus potential upon conversion after 1 year)
Wheeler Staffing Partners is seeking an IT Desktop Support Specialist on behalf of a high-growth organization based in Fort Worth, TX. This role is a contract-to-hire opportunity with excellent long-term growth potential and benefits upon conversion. We're looking for a skilled IT professional who can support and manage enterprise client desktop environments using modern technologies and desktop management tools.
Summary
The Enterprise Client Endpoint Services team provides life cycle management of approved enterprise software and hardware for client desktops. This position is key in maintaining standard OS deployments, supporting corporate and shop systems, and providing advanced desktop support in a large enterprise environment.
Key Responsibilities
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Develop, test, and maintain corporate and shop OS images.
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Create and document standardized system build procedures.
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Provide Tier 3 engineering support for desktop-related issues.
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Review, package, and deploy software patches and upgrades.
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Utilize desktop management systems (e.g., HPDM, PDQ, Big Fix, SCCM) for application and OS deployment.
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Troubleshoot and resolve issues related to client configurations and operating systems.
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Standardize desktop/laptop utilities and enforce consistent security settings.
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Maintain up-to-date documentation for desktop configurations and specifications.
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Support enterprise-wide IT initiatives, including system upgrades and deployments.
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Collaborate with change management processes and represent endpoint services in release meetings.
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Monitor and respond to system security events using SCCM, Intune, and Azure.
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Present desktop technology roadmaps to stakeholders as needed.
Requirements
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Minimum 3 years of experience in a Windows desktop support or engineering role.
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Strong knowledge of Windows 10/11, Linux (RHEL), and Mac OS.
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Hands-on experience with desktop engineering and management tools (HPDM, PDQ, SCCM, Big Fix).
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Proficiency in PowerShell scripting and automation.
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Skilled in troubleshooting Windows OS, desktop applications (e.g., Microsoft Office, Adobe Acrobat), and system configurations.
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Experience deploying unattended OS installations.
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Solid understanding of networking as it pertains to desktop environments.
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High attention to detail and ability to work both independently and as part of a team.
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Excellent communication skills with the ability to explain technical concepts to non-technical audiences.
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Experience with virtualization (e.g., VMware Workstation) is a plus.
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MCITP: Enterprise Desktop Administrator 7 certification is a plus.
Minimum Education
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High School Diploma or equivalent required (No degree necessary)
Interview Process
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Full pre-screening by Wheeler Staffing Partners
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Final onsite interview with client if selected
Benefits Upon Conversion
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Paid Time Off (PTO)
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401(k) with Company Match
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Medical, Dental, and Vision Insurance
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Bonus potential after 1 year
-
Career advancement in a high-growth organization
Ready to Apply?
If you are passionate about IT support and desktop engineering and are looking to join a forward-thinking, growth-oriented company, apply today with Wheeler Staffing Partners!
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Ready to embark on an exciting career journey in Fort Worth, Texas? Explore our job listings in this vibrant city known as the 'City of Cowboys and Culture.' Fort Worth offers a perfect blend of rich Western heritage and modern amenities, making it an ideal destination for job seekers looking for growth opportunities and a high quality of life. From the iconic Fort Worth Stockyards to the world-renowned Kimbell Art Museum, there is something to enchant everyone here. Indulge in mouthwatering Tex-Mex cuisine, catch a show at the Bass Performance Hall, support the revered Fort Worth Symphony Orchestra, or cheer on the Dallas Cowboys at AT&T Stadium. Come discover why Fort Worth is the perfect place to take the next step in your career and experience its irresistible charm firsthand.