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Community Care Manager

Santa Fe, NM 87505

Posted: 09/07/2023 Employment Type: Direct Hire Job Number: 7487

Job Description

Wheeler Staffing Partners is hiring a Community Care Manager with a home health client in Santa Fe, NM. The Community Care Manager is responsible for increased revenue, establishing relationships with referral sources, and coordinates delivery of services for clients. Responsible for opening new cases and ensuring that care plan is appropriate for level of care needed. Provides support with planning, directing and organizing the delivery of services in a manner that ensures quality standards consistently meet or exceed the established philosophy, expectations and goals of the company.
Job Responsibilities:
  • Meets or exceeds financial goals
  • Takes initiative to create and implement programs to increase revenue and client population
  • Responsible for the care coordination of clients
  • Establishes and maintains relationships with referral sources
  • Monitor care plans to ensure client needs continue to be met
  • Coordinate client weekly billing and transmittal
  • Performs supervisory visits
  • Responsible for scheduling staffing needs for all convenience services
  • Conducts caregiver orientation/training
  • Coordination of client and caregiver schedules, approval of time slips and entering corrections/changes in scheduling software
  • Caregiver coaching and counseling as required
  • Addresses client and/or caregiver concerns and complaints in a timely manner. Performs investigation as needed.
  • Ensures timely submission of all required caregiver paperwork
  • Readily available via cell phone for on-call
  • Supervises staff in Director’s absence
  • Maintains a high degree of confidentiality at all times due to access to sensitive information
  • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
  • Follows all Medicare, Medicaid, and HIPAA regulations and requirements
  • Abides by all regulations, policies, procedures and standards
  • Maintains positive internal and external customer service relationships
  • Maintains open lines of communication
  • Plans and organizes work effectively and ensures its completion
  • Meets all productivity requirements
  • Demonstrates team behavior and promotes a team-oriented environment
  • Actively participates in continuous quality improvement
  • Represents the organization professionally at all times
  • Other responsibilities as needed.

Job Requirements:
  • Associate’s degree in related field
  • Two years health care experience preferred
  • Certified Nurse’s Aide in good standing with the state is preferred
  • Strong communication skills and interpersonal skills
  • Ability to work independently
  • Valid driver’s license and proof of insurance is required
WSP specializes in filling your company’s contract, contract-to-hire, direct hire, contingency, and executive positions with professional candidates. From our Executive Retained Search Teams, Direct Hire and Contract Staffing Professionals, and RPO Service offerings we create models to deliver a world-class service, with a sense of urgency and professionalism. Our connections and our candidates combined with a staff backed by over 20 years of experience, ensure that our clients are seeing the right candidates for their career openings.
WSP is committed to creating a diverse environment and is proud to be an equal opportunity employer.


Meet Your Recruiter

Jessie Durban

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