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Boiler Service Manager

Jacksonville, FL 32256

Posted: 08/31/2023 Employment Type: Direct Hire Industry: IT / Engineering Job Number: 7481 Pay Rate: 80,000

Job Description

Wheeler Staffing Partners is hiring a Service Manager with a boiler solutions client in Jacksonville, FL. Responsible for managing the Service Department which includes being responsible for the daily activities of the department’s personnel for their respective office.

Hours/Shift: Monday-Friday; 7:00a-3:30p
Relocation: Assistance provided

Service Manager Responsibilities:
  • Lead / manage service personnel to contribute to a team effort by coaching, counseling, and disciplining employees.
  • Lead by example by serving as a "mentor" to all employees.
  • Provide quality service, for all assigned tasks, while upholding company core values always.
  • Ensure timely / consistent solutions to problems to address and resolve issues while achieving total satisfaction for both internal and external customers.
  • Coordinate / supervise overall delivery of quality performance by service department personnel and associates.
  • Work closely with customers and make certain that the customer has a clear understanding of the problem or any suggestions being made to them.
  • Build a relationship with each customer and build a plan for maintaining their equipment long term through maintenance agreements. Plan, monitor, and appraise job results, implementing systems, policies and procedures.
  • Promote preventative maintenance contracts to generate service related revenue from new / existing customers.
  • Complete operations by developing schedules, gathering resources, implementing productivity standards, resolving operations problems, and maintaining reference materials.
  • Quote small-scale jobs under $10,000.00
  • Assist management with promoting service department personnel training / development.
  • Maintain department goals for profitability and efficiency.
  • Maintain a good driving record to be insurable.
  • Flexibility to work over / weekends as necessary.
  • Proactively works toward continuous improvement in skills and mentoring
  • Perform other related duties, as assigned.

Service Manager Requirements:
  • High School Diploma or equivalent, required.
  • Post-secondary education a plus.
  • Minimum of ten (10) years of service and maintenance experience with fuel fired boiler and burner equipment.
  • Minimum of five (5) years supervisory experience.

WSP specializes in filling your company’s contract, contract-to-hire, direct hire, contingency, and executive positions with professional candidates. From our Executive Retained Search Teams, Direct Hire and Contract Staffing Professionals, and RPO Service offerings we create models to deliver a world-class service, with a sense of urgency and professionalism. Our connections and our candidates combined with a staff backed by over 20 years of experience, ensure that our clients are seeing the right candidates for their career openings.
WSP is committed to creating a diverse environment and is proud to be an equal opportunity employer.


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Kala Blanton

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