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Wheeler Staffing Partners
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Hospice Administrative Specialist
Location: Middlebury, CT
Employment Type: Contract (8–12 weeks; potential to extend)
Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Work Environment: 100% Onsite
Pay Rate: $18–$21 per hour
Position Summary
Wheeler Staffing Partners is seeking a highly organized, detail-oriented, and compassionate Hospice Administrative Specialist. This role acts as a central hub of communication and coordination between patients, families, clinicians, and leadership. The specialist will support daily hospice operations, triage calls, manage documentation, coordinate schedules, and ensure smooth workflows in a sensitive care environment. This position requires professionalism, emotional stability, and the ability to thrive in a fast-paced healthcare setting.
Key Responsibilities
Communication & Support
Administrative & Clerical Duties
Documentation & Compliance
Scheduling & Workflow Coordination
Meeting Preparation
Qualifications
Required
Preferred
Why Work With Wheeler Staffing Partners
At Wheeler Staffing Partners, we are committed to connecting talented professionals with rewarding healthcare opportunities. We provide personalized support throughout your contract, competitive pay, and flexible assignments that fit your schedule and career goals. Our team values your expertise and ensures a smooth onboarding experience so you can focus on making a meaningful impact in the lives of patients and families.
Administrative Specialist
2025-12-04
2026-02-12
Employment Type:
Contract
Industry: Professional Services
Job Number: 8916
Pay Rate: 20.00
Job Description
Hospice Administrative Specialist
Location: Middlebury, CT
Employment Type: Contract (8–12 weeks; potential to extend)
Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Work Environment: 100% Onsite
Pay Rate: $18–$21 per hour
Position Summary
Wheeler Staffing Partners is seeking a highly organized, detail-oriented, and compassionate Hospice Administrative Specialist. This role acts as a central hub of communication and coordination between patients, families, clinicians, and leadership. The specialist will support daily hospice operations, triage calls, manage documentation, coordinate schedules, and ensure smooth workflows in a sensitive care environment. This position requires professionalism, emotional stability, and the ability to thrive in a fast-paced healthcare setting.
Key Responsibilities
Communication & Support
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Screen, answer, and transfer incoming calls from patients, families, and field staff.
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Provide clear communication regarding schedule updates, reminders, and team needs.
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Support hospice aides with schedule adjustments, PTO changes, and meeting notifications.
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Interact with patients and families facing sensitive situations, requiring compassion and emotional stability.
Administrative & Clerical Duties
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Perform general office tasks including photocopying, faxing, mailing, and filing.
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Maintain and order office supplies and inventory.
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Prepare meeting agendas, take minutes as needed, and coordinate appointments or travel arrangements.
Documentation & Compliance
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Review, process, and file patient documentation and incoming faxes accurately and timely.
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Maintain organized patient records and assist with compliance requirements.
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Prepare and upload required documentation for weekly interdisciplinary group (IDG) meetings.
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Conduct weekly chart reviews to verify recertification timelines and ensure accuracy.
Scheduling & Workflow Coordination
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Assist with scheduling patient visits, recertifications, and care orders.
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Maintain daily workflows for hospice teams, ensuring accuracy and timeliness.
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Participate in daily team huddles and ensure updates are reflected in the EMR system.
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Assign hospice aides to new patients and coordinate schedule changes as needed.
Meeting Preparation
-
Prepare and organize IDG materials, ensuring all documents are ready ahead of weekly meetings.
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Distribute meeting documentation to field staff and after-hours teams.
Qualifications
Required
-
High school diploma or equivalent.
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2+ years of experience in a healthcare, medical office, or administrative support role.
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Strong knowledge of medical terminology.
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Computer proficiency, including Microsoft Office.
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EMR knowledge preferred (experience with HomeCare HomeBase is helpful but not required).
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Strong communication, organizational skills, and ability to multitask in a fast-paced environment.
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Emotional stability and professionalism when interacting with patients and families in hospice care.
Preferred
-
Experience in hospice, home health, or palliative care settings.
-
Familiarity with insurance authorizations, recertification timelines, and IDG processes.
Why Work With Wheeler Staffing Partners
At Wheeler Staffing Partners, we are committed to connecting talented professionals with rewarding healthcare opportunities. We provide personalized support throughout your contract, competitive pay, and flexible assignments that fit your schedule and career goals. Our team values your expertise and ensures a smooth onboarding experience so you can focus on making a meaningful impact in the lives of patients and families.
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Ready to take your career to new heights? Explore job opportunities in the vibrant area surrounding Middlebury, Connecticut! Nestled in the picturesque Naugatuck Valley, this charming town offers a perfect blend of small-town charm and big city amenities. With close proximity to beautiful parks like Black Rock State Park and Quassy Amusement Park, along with cultural attractions like the Mattatuck Museum and Seven Angels Theatre, Middlebury is a hub of creativity and leisure. Indulge in delicious New England cuisine, catch a game at the historic Yale Bowl, or take a scenic drive along the winding roads dotted with quaint shops and boutiques. Embrace the growth opportunities and unique culture that Middlebury has to offer – your dream job could be just around the corner!