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Wheeler Staffing Partners
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Job Title: IDR Refund Compliance Manager
Company: Wheeler Staffing Partners
Location: Remote (U.S. based)
Employment Type: Full-Time
Salary: $80,000 – $100,000 annually + 10% Annual Incentive Plan (AIP) Bonus
Industry: Healthcare, Compliance, Financial Services
Function: Compliance, Operations, Management
About the Role
Wheeler Staffing Partners is hiring a fully remote IDR Refund Compliance Manager to oversee and manage refund processes for a leading healthcare organization. This role is critical to ensuring timely, accurate, and compliant refund resolutions while collaborating with internal leadership and external stakeholders.
This position reports directly to the VP, Controller.
Key Responsibilities
Qualifications
Additional Information
Ready to take the next step in your compliance career?
Apply today directly through LinkedIn or contact our recruitment team at Wheeler Staffing Partners.
IDR Refund Compliance Manager
2025-04-30
2025-07-18
Employment Type:
Direct Hire
Industry: Accounting/Finance
Job Number: 8473
Pay Rate: 80,000
Job Description
Job Title: IDR Refund Compliance Manager
Company: Wheeler Staffing Partners
Location: Remote (U.S. based)
Employment Type: Full-Time
Salary: $80,000 – $100,000 annually + 10% Annual Incentive Plan (AIP) Bonus
Industry: Healthcare, Compliance, Financial Services
Function: Compliance, Operations, Management
About the Role
Wheeler Staffing Partners is hiring a fully remote IDR Refund Compliance Manager to oversee and manage refund processes for a leading healthcare organization. This role is critical to ensuring timely, accurate, and compliant refund resolutions while collaborating with internal leadership and external stakeholders.
This position reports directly to the VP, Controller.
Key Responsibilities
-
Manage end-to-end refund processes including approvals, disputes, and resolutions
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Communicate with external clients, arbitrators, and third parties to resolve issues
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Ensure timely, fair, and policy-compliant resolutions
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Track and analyze refund metrics, preparing reports for leadership review
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Maintain documentation for audits and compliance reporting
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Identify and implement process improvements
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Support cross-functional teams with updates and reprioritization of tasks
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Assist with arbitration and independent dispute resolution procedures
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Perform other duties as assigned
Qualifications
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Bachelor’s degree or equivalent experience required
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Minimum 3 years of experience in compliance or refund management
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Experience with Independent Dispute Resolution (IDR) required
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Leadership experience preferred
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Strong organizational, analytical, and problem-solving skills
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Excellent written and verbal communication
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Familiarity with arbitration processes and regulatory compliance
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Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Access) and Power BI
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Knowledge of laws and regulations related to communication and privacy
Additional Information
-
Remote work flexibility
-
Professional appearance and communication required
-
Must maintain regular, consistent attendance
Ready to take the next step in your compliance career?
Apply today directly through LinkedIn or contact our recruitment team at Wheeler Staffing Partners.
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