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Manager of Account Management

Rockwall, TX 75032

Employment Type: Direct Hire Job Number: 7683 Pay Rate: 90,000

Job Description

Wheeler Staffing Partners is hiring a Manager of Account Management with a marketing agency client. The Manager of Account Management (MAM) position is responsible for ensuring all programs are successful on the road and in the market. This position is key to ensuring logistics are planned appropriately and our projects accomplish client expectations. The MAM has a high-level understanding of each job scope, budget, and timeline.

Location: Rockwall, Texas (Onsite Monday - Friday)

Responsibilities:
  • Ensure accurate, timely payroll – payroll completed biweekly for drivers with no errors.
  • Client receives timely proof of performance (POP) – program POP uploaded and provided to client within 3 days of final event.
  • Safeguard margin is throughout each project at every possible level.
  • Confirm/manage driver qualifications, training, and safety protocol are being followed by all.
  • Attend weekly Production team meetings to hear project status, budget, and timelines, and provide real-time feedback on gaps.
  • Oversee account manager coordination/cross departmental collaboration with Sales, Fabrication, and Operations teams weekly.
  • Provide high-level support to the team to maintain client satisfaction.
  • Manage team budget.
  • Create processes and procedures that address gaps in the client journey and train team on execution of them.
  • Provide day-to-day performance management guidance to direct reports.
Qualifications:
  • Minimum of 5 years of experience in project management or account management
  • Minimum of 3 years of direct supervisory experience.
  • Bachelor’s degree preferred.
  • National Marketing tour or trade show experience preferred but not required.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Ability to comprehend, interpret, and communicate client desires and expectations.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Highly organized, flexible with the ability to work in a fast-paced, deadline-oriented environment.
  • Proficient with Microsoft Office Suite or related software.
WSP specializes in filling your company’s contract, contract-to-hire, direct hire, contingency, and executive positions with professional candidates. From our Executive Retained Search Teams, Direct Hire and Contract Staffing Professionals, and RPO Service offerings we create models to deliver a world-class service, with a sense of urgency and professionalism. Our connections and our candidates combined with a staff backed by over 20 years of experience, ensure that our clients are seeing the right candidates for their career openings.

WSP is committed to creating a diverse environment and is proud to be an equal opportunity employer.
 

Meet Your Recruiter

Caroline Moret

 

 

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About Rockwall, TX

Ready to embark on an exciting career journey in Rockwall, Texas? Explore our latest job opportunities in this vibrant region known for its charming community, rich history, and abundant growth potential. Imagine a career surrounded by the stunning Lake Ray Hubbard, vibrant art scene at the Rockwall Art League, and delectable Texas BBQ at The Fatted Calf. With proximity to Dallas for professional sports events, theater shows at the Plaza Theatre Company, and outdoor adventures at Harry Myers Park, Rockwall offers a perfect blend of work and play. Start your job search today and discover why Rockwall is the ideal place to kickstart your career!