Wheeler Staffing Partners is seeking an Patient Access Rep. in Lebanon, NH. Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. 

Shift:
9:00a-9:00p Wednesday-Saturday

Patient Access Representative Responsibilities:

• Greeting customers.
• Provides world-class customer service.
• Completes full patient registration at the date of service.
• Adheres to financial & cash control policies & procedures.
• Thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services.
• Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services.
• Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after the date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
• Secures medical necessity checks/verification in accordance with Centers for Medicare & Medicaid Services, verify insurance, benefits, coverage & eligibility.
• Completes assigned registration financial clearance work lists activities.
• Obtains insurance authorizations for scheduled & unscheduled Hospital services and secures inpatient visit notification to payors.
• May also assist with scheduling and coordinating post-discharge care for patients.

Patient Access Representative Requirements:

• High School Diploma or GED required.
• 1 year in a Customer Service role.
• 1-year administrative experience in a medical facility, health insurance, or related area preferred.
• Minimum typing skills of 35 wpm
• Demonstrated working knowledge of PC/CRT/printer
• Knowledge of function and relationships within a hospital environment preferred.
• Customer service skills and experience
• Ability to work in a fast-paced environment.
• Ability to receive and express detailed information through oral and written communications.
• Course in Medical Terminology required
• Understanding of Third-Party Payor requirements preferred
• Must be able to perform essential job duties in at least two Patient Access service areas including ED.
• Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.
• Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.

WSP specializes in filling contract, contract-to-hire, direct hire, contingency, and executive positions with professional candidates. From our Executive Retained Search Teams, Direct Hire and Contract Staffing Professionals, and RPO Service offerings we create models to deliver a world-class service, with a sense of urgency and professionalism. Our connections — and our candidates — combined with a staff backed by over 20 years of experience, ensure that our clients are seeing the right candidates for their career openings.

WSP is committed to creating a diverse environment and is proud to be an equal opportunity employer

Job Type: Full-time

Salary: $18.00 - $18.50 per hour

Benefits:

 

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

 

Schedule:

 

• 12 hour shift
• Afternoon shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

 

Work Location: In person